Online Medical Consultations

Enabling virtual connections between doctors and patients through web-based face-to-face meetings, this approach offers several benefits such as

  • Extending medical services/consultations online, with a particular emphasis on underserved and rural areas lacking adequate healthcare facilities.
  • Addressing non-emergency situations where patients seek home remedies or advice from doctors/specialists.
  • Providing access to medical information and clarifications.
  • Obtaining second opinions on medical conditions.
  • Facilitating discussions with doctors on personal matters, including sexual health conditions, psychological problems, and other related concerns.

Data That You Provide On The App

You acknowledge that you have the option to upload your health or medical information on the app. This feature allows your doctor to access your previous medical history for better treatment. While we take utmost care to ensure the security of the uploaded information, it is important for you to understand that any information you disclose on the website is done so at your own risk. By sharing your medical information on the app, you grant the app permission to store this data on Charm Health App Services online. Charm Health App will retain the medical information you upload for as long as necessary to provide the services you seek on the app. It's worth noting that if you delete your account, Charm Health will not delete the uploaded medical information.


This service should not be considered a replacement for in-person consultations with doctors in clinics or hospitals. Any medical advice sought and accepted online (without physically examining the patient) is done so at the patient's own risk. It is generally recommended to undergo a physical examination when seeking medical advice for optimal care and guidance.

Collection of Consultation Fees

You are aware that Charm Health offers a range of services through the system. While certain services incur costs if you choose to utilize them ("paid services"), Charm Health, on behalf of the doctor or healthcare professional, collaborates with Razo Pay to handle the collection of fees for these services. By opting for paid services, you acknowledge that Charm Health acts as a facilitator for the doctor or healthcare professional in collecting fees for the clinical services rendered.

Refund & Cancellation Policy

If Charm Health cancels or fails to confirm the appointment for certain reasons

  • The individual has the option to request a rescheduling of the appointment with the specialist doctor.
  • The individual is eligible to seek a refund of the advance payment.

Privacy policy

In order to use the service of this application, you are required to verify the authorized device. This privacy policy applies to your information that we collect and receive on and through charm health app, it does not apply to practices of business that we do not own or control or people we do not employ. Personal data of the user such as your name, your age, gender, email ID, contact number – user's data sent across this application. As a user of Charm health app, you may provide information about yourself, your health issues, previous medication taken, previous medical conditions, allergies, etc..., The information provided by you shall be used to contact you when necessary. We will not sell, distribute or lease your personal information to third parties unless we have permission or are required to do so, by law. If you believe that any information, we are holding on you is incorrect / incomplete, please send us an email; as soon as possible, to: We will be happy to correct any information found to be incorrect.

Why Choose Us

What’s Our Speciality

Certified Doctors & Using Modern Technology

  • Best in class Cath lab for interventional treatments in cardiac and Neuro Vascular ailments.
  • The cardiac care unit is a 24x7 geared up set up to deliver the best treatment in acute emergencies at all time.
  • The air-conditioned emergency room with its rapid action force is one of a kind fast response tactical unit which delivers precision care to the needy sick people any time day or night.
  • Zero infection is our motto when it comes to surgery and we are able to achieve near zero rates because of the high and best in class equipment sterilization techniques.


Tie-ups with most of the Insurance companies and Third-party Administrators to ensure a smooth and seamless experience with SIMS Chellum Hospital

    (A Unit of Salem Institute of Medical Sciences And Hospitals Pvt Ltd)
    31/3c, Vijayaragavachariyar Road, Gandhi Road, Salem-636007.
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Working Hours
  • OP Timings : 10:00 am to 9:00 pm (Mon - Sat)
  • Emergency services : 24 hours (Mon - Sat)
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